Terms of service

Overview

Interwafer (“Interwafer”, “we”, “us”, or “our”) is based in California, United States of America. “You” means the individual or organization using our website or entering into an agreement with us.

These Terms govern use of our website and services to the extent you have agreed to them and they are enforceable under applicable law. If you accept them for an organization, you must have authority to do so. If you do not agree, do not proceed with an account, purchase, or service that requires acceptance.

Our Privacy policy explains how we handle personal information. Nothing in these Terms removes rights or remedies that applicable law makes non-waivable.

Services and agreements

Interwafer may offer technology products, software, infrastructure, and related services. The scope of any purchase—including features, capacity, delivery, support, and duration—is defined by the offer or written agreement accepted for that purchase.

General website descriptions, illustrations, demonstrations, and discussions do not by themselves reserve capacity or commit us to deliver a particular feature or future product. Submitting an inquiry does not create an order or guarantee access.

A separately executed agreement takes precedence over these Terms for the matters it covers. Additional terms presented and accepted for a particular service apply to that service. These Terms do not reduce express commitments or mandatory protections applicable to an existing purchase.

Access and accounts

You must have the legal capacity and any required authority to enter into a service agreement. Where accounts are offered, provide accurate information and keep contact and billing details current.

Protect your credentials, keys, and access permissions. You are responsible for your authorized users and activities you authorize. Tell us promptly if you suspect unauthorized access, and cooperate in securing your account. Do not impersonate others or bypass access restrictions.

Acceptable use

Use our website and services lawfully, within the permissions and limits of your agreement. You must not:

• Infringe intellectual property, privacy, or other rights, or distribute unlawful material.
• Conduct fraud, phishing, spam campaigns, or distribute malicious software.
• Access another person’s systems or information without permission.
• Disrupt services, attempt to defeat isolation or security controls, or run security tests without authorization.
• Evade payment, usage limits, suspension, or other restrictions through additional accounts or other means.
• Use the services in breach of applicable export controls, sanctions, or software licenses.

You are responsible for ensuring that your users and applications follow these requirements. Any additional use restrictions must be stated in the applicable service terms.

Your materials and data

You retain ownership of the code, files, content, and other materials you provide. You authorize us to handle those materials only as reasonably needed to deliver, maintain, protect, and support the agreed service or comply with law. This permission does not transfer ownership to us.

You must have the rights and permissions needed to provide your materials and direct their processing. You are responsible for your applications, their configuration, and the notices and permissions required for information you collect from others.

Maintain independent copies of important data and a recovery plan appropriate to your needs. Backup, restoration, migration, and archival services are included only when expressly agreed. Do not assume continued storage after a service ends; any export or deletion arrangements follow the applicable agreement and law.

Do not submit regulated or highly sensitive information unless the service and any necessary agreements support that use. Where required, a data processing agreement must be in place before we process personal information on your behalf.

Fees and payments

Prices, billing periods, usage charges, taxes, payment deadlines, and any renewal conditions will be disclosed with the relevant offer. You agree to pay charges you authorize under that offer. Stripe may process payments on our behalf.

Cancellation and refund rights follow the accepted purchase terms and applicable law. These general Terms do not create an automatic renewal, a prepaid-credit expiry, or a separate cancellation charge.

Contact us promptly if you believe a charge is incorrect. Unpaid amounts may lead to restrictions or suspension, subject to the relevant agreement and any notice required by law. Price changes apply prospectively with the notice or acceptance required for the purchase.

Intellectual property

Interwafer and its licensors retain their rights in the website, branding, documentation, and technology we provide. Your agreement grants permission to use the relevant service, not ownership of our technology or trademarks.

You may not copy, sell, or redistribute our proprietary materials beyond the permission granted or what applicable law allows. Separate open-source and third-party licenses continue to govern the materials they cover.

If you voluntarily suggest improvements, you permit us to use those suggestions without compensation or an obligation to implement them. This does not grant us ownership of your customer data or override an agreed confidentiality obligation.

Third-party services

Our operations may rely on external infrastructure, payment processors, and software providers. Independent services you choose to connect or purchase are governed by their own terms. We do not control those independent services or guarantee their performance.

Using an external provider does not remove obligations we expressly accept in your agreement or responsibilities that applicable law places on us.

Availability and changes

Unless your agreement states otherwise, we do not promise a particular uptime percentage, response time, performance level, or uninterrupted availability. Maintenance, capacity constraints, network problems, and events outside our reasonable control may affect access.

We may improve, replace, or discontinue general website features. Changes to a paid service remain subject to the commitments, notice requirements, and remedies in its agreement and applicable law.

Any feature identified as a preview or experiment may be incomplete and may change. Evaluate whether a service is suitable for your use before relying on it, particularly for activities where a failure could cause injury or substantial loss.

Suspension and termination

We may restrict access when reasonably necessary to address a material breach, nonpayment, a security threat, misuse, or a legal requirement. We may act immediately where delay would increase harm or violate law; otherwise, notice and an opportunity to resolve the issue will follow the applicable agreement and legal requirements.

You may stop using the website at any time. Ending a paid service follows its cancellation terms and does not remove charges already properly incurred. Account closure, data export, and deletion are subject to the applicable agreement and our privacy obligations.

Terms intended to operate after a service ends—including ownership, outstanding payments, liability limits, and dispute provisions—continue to apply to the extent permitted by law.

Warranty disclaimers

Except for express commitments in your agreement and warranties that cannot legally be excluded, the website and services are offered on an “as is” and “as available” basis.

To the extent permitted by law, Interwafer disclaims implied warranties of merchantability, suitability for a particular purpose, and non-infringement. We do not warrant that all information is complete or error-free, that every issue will be corrected, or that a service will meet requirements not expressly agreed.

General advice or information does not expand the warranties in your agreement. Statutory guarantees and mandatory consumer remedies remain available where applicable.

Limits on liability

Subject to the exceptions below and to the extent permitted by law, Interwafer and its personnel are not liable for indirect, consequential, special, incidental, or punitive damages arising from the website or services, including indirect losses of profit, revenue, business opportunity, goodwill, or data.

Unless a separately executed agreement provides otherwise, our combined liability for claims connected with these Terms or a service is limited to the greater of US $100 or the fees you paid Interwafer for the affected service during the six months before the event giving rise to the claim.

These exclusions and the cap do not apply to fraud, willful misconduct, gross negligence, or any liability that applicable law prohibits us from excluding or limiting, including non-waivable consumer and data protection rights. Nothing here excuses unlawful conduct or limits remedies that must remain available by law.

Third-party claims

If you use the services for business purposes, and to the extent permitted by law, you will defend Interwafer against third-party claims caused by your unlawful use, your infringement of another party’s rights through materials you provide, or your material breach of the acceptable-use requirements. You will cover resulting damages and reasonable costs finally awarded or agreed in an approved settlement.

This obligation does not apply to the extent a claim results from Interwafer’s own breach, negligence, or misconduct. We will give prompt notice and reasonable cooperation. A settlement cannot impose an admission, payment, or continuing obligation on us without our written consent, which will not be unreasonably withheld.

Governing law

California law governs these Terms, excluding its conflict-of-laws rules, except where mandatory law requires otherwise. Subject to those mandatory rules, disputes may be brought in the state or federal courts in California that have jurisdiction.

If you are a consumer, this provision does not remove mandatory protections of your home jurisdiction or require you to give up a right to bring a claim in a court available to you by law. These Terms do not impose mandatory arbitration or a class-action waiver.

General terms

We may update these Terms and identify the revised version by its effective date. Material changes will receive any notice and acceptance required by the relevant agreement or law. Posting an update does not retroactively change an existing claim or amend a separately executed agreement.

If a provision is unenforceable, the remaining provisions continue to apply where possible. A delay in enforcing a right is not a waiver of that right. Neither party is responsible for a failure caused by events beyond its reasonable control to the extent excused by law; this does not automatically excuse payment for services already provided.

These Terms and the applicable accepted service documents form the agreement for the matters they cover. A transfer of the agreement must respect its terms and applicable law and does not reduce non-waivable rights.

Contact us

For questions about these Terms, contact:
Interwafer
California, United States of America
support@interwafer.com